Boxberry Pickup-Point Delivery in WooCommerce: Step-by-Step Setup

WooCommerce, once installed, knows how to sell and how to charge a flat shipping rate — and stops there. A customer who wants to collect an order at a Boxberry pickup point sees no way to choose one at checkout, and writes to support instead. On the store side, the task is to bring three things into the shop: the list of pickup points, tariffs that depend on the destination, and tracking numbers for dispatched orders. None of these ship with WooCommerce core, so the rest of this article is about connecting them in the right order.

What WooCommerce covers on its own, and what it does not

• Shipping zones — you define regions and assign shipping methods to them. This part is native and stable.
• Flat rate, free shipping, local pickup — the three built-in methods. Prices are fixed per zone, not per city.
• What the core does not include: a carrier API connection, a pickup-point selector at checkout, city-based tariff calculation, and automatic exchange of tracking numbers.

In other words, WooCommerce gives you the frame; the Boxberry logic has to be plugged in from outside.

Preparing the Boxberry account first

The plugin side will not work until the Boxberry side is ready, so start here:

1. Register a business account at Boxberry as a legal entity or sole proprietor and sign the delivery contract. The personal dashboard is where all credentials and tariff grids live.
2. In the dashboard, generate an API token for your shop. This single string is what the connector will ask for later — copy it and keep it out of public pages or shared documents.
3. Check which services are enabled for your account: pickup-point delivery, courier to door, cash on delivery if you plan to use it. Each service has its own tariff grid.
4. Note your default dispatch point — the Boxberry office or point you drop parcels at — because delivery cost is calculated from it to the customer's point.

Connecting pickup-point selection to the checkout

1. Install a connector. Search the plugin repository for a Boxberry integration and check WooCommerce version compatibility, or take a ready-made Boxberry connector if you would rather not assemble the pieces yourself.
2. Open the connector settings and paste the API token from the Boxberry dashboard.
3. In WooCommerce → Settings → Shipping → Zones, create a zone covering the regions you ship to and add the Boxberry method to it.
4. Enable the pickup-point selector on the checkout page. The customer should pick a specific point — the connector then stores that point's address and code together with the order.
5. Decide how the price is formed: the tariff Boxberry returns for the destination city, a fixed surcharge on top of it, or your own flat price per zone. Most connectors expose all three options.

What to verify with a test order

• The point chosen at checkout appears in the order details in the admin panel.
• The shipping price matches the tariff for that city — compare with the grid in the Boxberry dashboard.
• Cash on delivery, if enabled, is passed to Boxberry with the correct amount.

Tracking numbers and order statuses

After a parcel is accepted at the Boxberry office, it receives a tracking number. From there:

• A connector usually writes the tracking number into the WooCommerce order automatically; in the simplest setup you paste it into the order manually.
• WooCommerce sends order data in the Completed order email — check that the tracking number reaches the customer there, or add a line telling them to enter it on the Boxberry tracking page.
• Status synchronisation depends on the connector: some poll the API and move orders along as parcels travel, others leave it manual. Test which behaviour you actually get before describing it in your FAQ.

The honest summary: everything above can be assembled by hand — a connector plugin, one shipping zone, a few test orders, and manual tracking pastes for the first weeks. It is an evening of careful clicking rather than a developer ticket, but the pieces are yours to keep together. The alternative is a pre-built connector such as the Boxberry delivery integration for WooCommerce, where the selector, tariffs and tracking are wired up already; either path gets the pickup-point option into your checkout, which is the part your customers actually see.